Contact us
Welcome to Sershop! We are a brand specializing in the design and manufacture of creative decorative vases, dedicated to perfectly combining aesthetics and functionality to add a unique artistic touch to your home. We highly value every connection with our customers, whether it's inquiries about products, customization requests, or feedback on our services; your voice is crucial to us.
How to Contact Us?
If you have any questions or suggestions about our creative decorative vases, or if you are looking for a specific design, our customer service team is always ready to assist you. Here are our contact details:
Phone: +86 130 4887 2326
Company: Qingdao Xiaowanjia E-commerce Co., Ltd.
Address: Room 501, Building 17, No. 311, Jialingjiang West Road, Huangdao District, Qingdao City, Shandong Province
Customer Service Hours
Weekdays: Monday to Friday, 9:00 AM - 6:00 PM
Weekends: Closed
Please note that we may not be able to reply promptly on weekends and public holidays. You can leave a message, and we will contact you as soon as possible on the next business day.
Follow us on social media
Our social media platforms are vital channels for staying connected and sharing creativity and inspiration. Whether it's the latest vase designs or home décor inspiration, we share them with you through these platforms, hoping to inspire your artistic creativity.
Facebook: https://www.facebook.com/profile.php?id=61583173122394
Join our Facebook page and share your home decor story with us. Here you'll find not only product updates, but also fun design challenges, DIY tutorials, and home décor tips to help you better coordinate vases with other home elements.
Frequently Asked Questions (FAQ)
We understand that sometimes questions can be similar, so please check out our carefully curated FAQ section before contacting us.
Our Commitment and Services
At Sershop, we are committed to providing you with high-quality products and services, always putting our customers first. Each of our vases is carefully designed and selected to ensure a unique artistic experience. Whether you prefer a modern minimalist style or a classic elegance, our products offer the best choice.
We offer:
Customization Service: If you need a vase customized to your personal preferences or space requirements, please contact our customization team for one-on-one personalized service.
Delivery Service: We partner with multiple international logistics companies to ensure your products arrive safely and quickly. When shopping, you can choose different delivery options to meet your needs.
Return and Exchange Policy: We strive to provide a satisfactory shopping experience for every customer. If the product you receive does not meet your expectations, you can apply for a return or exchange within the specified time, and we will do our best to resolve the issue for you.
Assistance Provided
We are not only your home decor partner, but also your friend. At Sershop, we focus on the feelings of every customer and are committed to providing the best décor solutions for your home space. Whether it's advice on choosing vases or inspiration for matching other home items, we are willing to help.
We believe that every creative piece can change the atmosphere of a living space, and your feedback and needs are the driving force behind our continuous innovation and progress.
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Thank you for your support of Sershop! We look forward to every communication with you and hope that our creative vases will bring you more wonderful home experiences.